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DATA PRIVACY NOTICE

DATA PRIVACY NOTICE

We at JCG Marketing Group, Inc. value your privacy and take the protection and security of your personal data with most importance and commitment. This Privacy Notice will help you understand how your personal data is collected, stored, used, disclosed, and disposed. Which includes our Brands VESMACH, Godel, Backereilife, Dunk-IT!, Frigomat and Innoseal Phillipines. (collectively, “JCG Marketing Group, Inc.”, “We”, “Our” or “Us”). It also informs you how you can access and update your personal data and make certain choices on how your personal data are used.

This Notice covers our online and offline data collection activities through various channels such as Our websites, web-based and mobile-based applications, office entry checkpoint, retail outlets, promotions, and events (“JCG Marketing Group, Inc.”).

 

Personal Data

Depending on how you interact with us, whether online, offline, or over the phone, we may collect the following Personal Data from you, among others:

  • Name;
  • Address;
  • Contact Information, such as your email address and phone number;
  • Social Network Details; and
  • Any other information relevant to your feedback or to your transaction with us.

With your express consent, we may also collect the following other Personal Data to process and complete your transaction:

  • Financial Details such as credit history, bank account, credit card or debit card details; and
  • Sensitive Personal Information such as birthdate, age, marital status, nationality, gender, health, education, government-issued identification, and employment history.

We collect personal data (Name, Address, Contact Information, Social Network Details) from your interactions with JCG Marketing Group, Inc. and other legal sources, as follows:

  • Customer Registration: Upon your sign-up to our e-commerce platforms, when visiting to our office, we collect your personal data through the Personal Information Sheet System.
  • Product Registration: To enable seamless processing of product support and warranty services.
  • Order Fulfillment: To process and fulfill your order, We collect and use certain personal information. This information is necessary to ensure that your purchases are accurately processed, prepared, and delivered to your specified address.
  • Contact Us: We value your inquiries and concerns. When you contact Us through Our authorized representatives, email, mobile applications or services, and other online platforms, We collect some information to effectively address your needs.
  • Publicly Available Sources: We may collect information about you from public records and from other available sources authorized to disclose such information.

  • We collect personal data (full name, home address, email address, contact numbers) from your interactions with JCG Marketing Group, Inc. and other legal sources, as follows:

    Customer services

    to administer and perform our services, including responding to your inquiries and carrying out our obligations arising from any agreements between you and JCG Marketing Group, Inc.

    • Improving and developing new products and services.
    • Providing sales-related or product warranty and support services.

    Marketing, business development, and other promotions.

    To understand your preferences, and when allowed by law, market to you personally; provide you information about products and services, promotions and events; develop and implement marketing strategies

    • Identifying which of our products and services may interest you and telling you about them.
    • Defining new types of consumers for products and services.
    • Marketing our products.

    We use your personal data to:

    • Analyze your preferences and habits.
    • Anticipate your needs based on our analysis of your profile.
    • Improve and personalize your experience on our Websites.
    • Ensure that content from our Websites / apps is optimized for you and for your computer or device.
    • Provide you with targeted advertising and content.
    • Allow you to participate in interactive features, when you choose to do so.

    Other general business purposes (eg. market research, analysis, IT security)

    • We use your personal data for maintaining your account, conducting internal or market research and measuring the effectiveness of advertising campaigns.
    • Corresponding with you.           
    • Managing your appointments with us or with someone supporting our products or services (for example, regarding a new product, or after-sales service).
    • Enhancing your experiences; fraud prevention (for example in the context of our promotions, competitions and surveys, to ensure that they are not taken more than once by the same person, or in the context of e-commerce to protect cardholder information).

We may share your information with our affiliates, employees, accredited third-party service providers, and payment gateway service providers whom we engage to process data on our behalf. This disclosure is solely for the purpose of delivering our services to you.

Marketing service providers, data processing, data analysis, document management and research.

Government offices and other bodies where the Corporation is required by law.

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use WooCommerce to power our online store—you can read more about how WooCommerce uses your Personal Information here: (https://woocommerce.com/privacy-policy/). 

We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: (https://www.google.com/intl/en/policies/privacy/).

You can also opt out of Google Analytics here: (https://tools.google.com/dlpage/gaoptout).

We do not sell your personal information to third parties. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

As a parent or legal guardian, please do not allow minors under your care to submit Personal Data to the Company. In the event that such Personal Data is provided to the Company, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.

In some circumstances that you may have provided Personal Data relating to other individuals (such as your spouse, family members or friends), you represent and warrant that you are authorized to provide their Personal Data to the Company and you have obtained their consent for their Personal Data to be processed and used in the manner as set forth in this Notice.

For the purpose of this section, “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your computer or device and tell us how and when the services in the online platforms in the Company are used, the number of people who use the platform, and to track movements within our platform.

JCG Marketing Group, Inc. may implement “cookies” or other features to allow us or third parties to collect or share information that will help us improve our online platforms and services and help us offer new services and features. We may link cookie information to personal data. Cookies also link to information regarding items you have selected for purchase and pages you have viewed. Cookies are also used to deliver content specific to your interest and to monitor your usage of our online platforms.

You may refuse the use of cookies by selecting the appropriate settings on your browser or devices. However, please note that if you do this you may not be able to use the full functionality of our online platform and services. You may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.

We implement appropriate technical and organizational measures to protect the personal data that We hold from unauthorized disclosure, use, alteration or destruction. These include using secured IT infrastructure to collect and store personal data, and locked storage rooms for files. Where appropriate, We use encryption and other technologies that can assist in securing the information you provide. We also require our service providers to comply with strict data privacy and security requirements.

We store your personal data for as long as necessary to fulfill the legitimate purposes described in this Privacy Notice unless a longer retention period is required or permitted by law.

We generally retain your data for a maximum period of 5 years from your last transaction with us. Once your personal data is no longer needed for the listed purposes, or upon your request (subject to legal requirements), we will securely dispose of it. This may involve physically shredding of documents or permanently deleting electronic data from our systems.

As data subjects, it is important that you are aware of your rights and how to exercise them:

  • Right to be informed: You have the right to be notified and furnished with information before processing your personal data.
  • Right to access: You have the right to request access to the personal data We hold about you.
  • This allows you to verify the lawfulness of processing and to understand how your information
    is being used and you may limit the use or transfer of the personal data We hold about you.
  • Right to rectification: If you believe that any personal data, We hold about you is inaccurate or incomplete, you have the right to request corrections or updates.
  • Right to erasure or blocking: Under certain circumstances, you have the right request the deletion of your personal data including deletion of your registered account.
  • Right to object: As a data subject, you have the right to object to the processing of your personal data when such processing is based on consent or legitimate interest. You may also withdraw consent for receiving direct marketing communications.

Additionally, you have the option to close your account or request deletion of your personal data. In such cases, We will make reasonable efforts to delete or de-identify your personal data, as permitted by applicable law. Please note that if you choose to withdraw consent entirely or request deletion of your data, We may not be able to continue providing services to you. This action may also lead to the termination of any agreements with Us.

  • Right to portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to file a complaint: If you feel your personal data has been misused, maliciously disclosed, improperly disposed, or that any of your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission.
  • Right to damages: You have the right to receive compensation for any damages you have sustained due to inaccurate, false, and unlawfully obtained or unauthorized use of your personal data.

    If you wish to exercise any of the rights described above, please email dpo@jcgmarketing.com. We aim to respond to your requests within one (1) month.

As JCG Marketing Group, Inc. expands and improves its websites and its applications, or as legal requirements change, We may need to update this Privacy Notice. This Privacy Notice may be modified from time to time without prior notice. We encourage you to review this Privacy Notice on a regular basis for any changes. Rest assured, any changes will not be retroactively applied to personal data already collected, unless required by law.

If you have any comments or questions or if you wish to access, correct, update or ask for a copy of personal information we hold about you, or if you have questions about JCG Marketing Group, Inc. privacy practices in general.

Please contact the Data Protection Officer (DPO) using the information provided below:

Email Address: dpo@jcgmarketing.com

Office Address: KM 19 East Service Road, Brgy. San Martin de Porres,
Sucat, Parañaque City 1700, Philippines

DATA PRIVACY NOTICE

We at JCG Marketing Group, Inc. value your privacy and take the protection and security of your personal data with most importance and commitment. This Privacy Notice will help you understand how your personal data is collected, stored, used, disclosed, and disposed. Which includes our Brands VESMACH, Godel, Backereilife, Dunk-IT!, Frigomat and Innoseal Phillipines. (collectively, “JCG Marketing Group, Inc.”, “We”, “Our” or “Us”). It also informs you how you can access and update your personal data and make certain choices on how your personal data are used.

This Notice covers our online and offline data collection activities through various channels such as Our websites, web-based and mobile-based applications, office entry checkpoint, retail outlets, promotions, and events (“JCG Marketing Group, Inc.”).

Personal Data

Depending on how you interact with us, whether online, offline, or over the phone, we may collect the following Personal Data from you, among others:

  • Name;
  • Address;
  • Contact Information, such as your email address and phone number;
  • Social Network Details; and
  • Any other information relevant to your feedback or to your transaction with us.

With your express consent, we may also collect the following other Personal Data to process and complete your transaction:

  • Financial Details such as credit history, bank account, credit card or debit card details; and
  • Sensitive Personal Information such as birthdate, age, marital status, nationality, gender, health, education, government-issued identification, and employment history.

How do we collect personal data

We collect personal data (Name, Address, Contact Information, Social Network Details) from your interactions with JCG Marketing Group, Inc. and other legal sources, as follows:

  • Customer Registration: Upon your sign-up to our e-commerce platforms, when visiting to our office, we collect your personal data through the Personal Information Sheet System.
  • Product Registration: To enable seamless processing of product support and warranty services.
  • Order Fulfillment: To process and fulfill your order, We collect and use certain personal information. This information is necessary to ensure that your purchases are accurately processed, prepared, and delivered to your specified address.
  • Contact Us: We value your inquiries and concerns. When you contact Us through Our authorized representatives, email, mobile applications or services, and other online platforms, We collect some information to effectively address your needs.
  • Publicly Available Sources: We may collect information about you from public records and from other available sources authorized to disclose such information.

How do we use Personal Data

We collect personal data (full name, home address, email address, contact numbers) from your interactions with JCG Marketing Group, Inc. and other legal sources, as follows:

Customer services

to administer and perform our services, including responding to your inquiries and carrying out our obligations arising from any agreements between you and JCG Marketing Group, Inc.

  • Improving and developing new products and services.
  • Providing sales-related or product warranty and support services.

Marketing, business development, and other promotions.

To understand your preferences, and when allowed by law, market to you personally; provide you information about products and services, promotions and events; develop and implement marketing strategies

  • Identifying which of our products and services may interest you and telling you about them.
  • Defining new types of consumers for products and services.
  • Marketing our products.

We use your personal data to:

  • Analyze your preferences and habits.
  • Anticipate your needs based on our analysis of your profile.
  • Improve and personalize your experience on our Websites.
  • Ensure that content from our Websites / apps is optimized for you and for your computer or device.
  • Provide you with targeted advertising and content.
  • Allow you to participate in interactive features, when you choose to do so.

Other general business purposes (eg. market research, analysis, IT security)

  • We use your personal data for maintaining your account, conducting internal or market research and measuring the effectiveness of advertising campaigns.
  • Corresponding with you.           
  • Managing your appointments with us or with someone supporting our products or services (for example, regarding a new product, or after-sales service).
  • Enhancing your experiences; fraud prevention (for example in the context of our promotions, competitions and surveys, to ensure that they are not taken more than once by the same person, or in the context of e-commerce to protect cardholder information).

Personal Information from Minors and Individuals

As a parent or legal guardian, please do not allow minors under your care to submit Personal Data to the Company. In the event that such Personal Data is provided to the Company, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.

In some circumstances that you may have provided Personal Data relating to other individuals (such as your spouse, family members or friends), you represent and warrant that you are authorized to provide their Personal Data to the Company and you have obtained their consent for their Personal Data to be processed and used in the manner as set forth in this Notice.

Cookies

For the purpose of this section, “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your computer or device and tell us how and when the services in the online platforms in the Company are used, the number of people who use the platform, and to track movements within our platform.

JCG Marketing Group, Inc. may implement “cookies” or other features to allow us or third parties to collect or share information that will help us improve our online platforms and services and help us offer new services and features. We may link cookie information to personal data. Cookies also link to information regarding items you have selected for purchase and pages you have viewed. Cookies are also used to deliver content specific to your interest and to monitor your usage of our online platforms.

You may refuse the use of cookies by selecting the appropriate settings on your browser or devices. However, please note that if you do this you may not be able to use the full functionality of our online platform and services. You may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.

Data Storage, Protection  and Retention

We implement appropriate technical and organizational measures to protect the personal data that We hold from unauthorized disclosure, use, alteration or destruction. These include using secured IT infrastructure to collect and store personal data, and locked storage rooms for files. Where appropriate, We use encryption and other technologies that can assist in securing the information you provide. We also require our service providers to comply with strict data privacy and security requirements.

We store your personal data for as long as necessary to fulfill the legitimate purposes described in this Privacy Notice unless a longer retention period is required or permitted by law.

We generally retain your data for a maximum period of 5 years from your last transaction with us. Once your personal data is no longer needed for the listed purposes, or upon your request (subject to legal requirements), we will securely dispose of it. This may involve physically shredding of documents or permanently deleting electronic data from our systems.

Your Rights as a Data Subject

As data subjects, it is important that you are aware of your rights and how to exercise them:

  • Right to be informed: You have the right to be notified and furnished with information before processing your personal data.
  • Right to access: You have the right to request access to the personal data We hold about you.
  • This allows you to verify the lawfulness of processing and to understand how your information
    is being used and you may limit the use or transfer of the personal data We hold about you.
  • Right to rectification: If you believe that any personal data, We hold about you is inaccurate or incomplete, you have the right to request corrections or updates.
  • Right to erasure or blocking: Under certain circumstances, you have the right request the deletion of your personal data including deletion of your registered account.
  • Right to object: As a data subject, you have the right to object to the processing of your personal data when such processing is based on consent or legitimate interest. You may also withdraw consent for receiving direct marketing communications.

Additionally, you have the option to close your account or request deletion of your personal data. In such cases, We will make reasonable efforts to delete or de-identify your personal data, as permitted by applicable law. Please note that if you choose to withdraw consent entirely or request deletion of your data, We may not be able to continue providing services to you. This action may also lead to the termination of any agreements with Us.

  • Right to portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to file a complaint: If you feel your personal data has been misused, maliciously disclosed, improperly disposed, or that any of your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission.
  • Right to damages: You have the right to receive compensation for any damages you have sustained due to inaccurate, false, and unlawfully obtained or unauthorized use of your personal data.

    If you wish to exercise any of the rights described above, please email dpo@jcgmarketing.com. We aim to respond to your requests within one (1) month.

Update and Revisions to this Privacy Policy Notice

As JCG Marketing Group, Inc. expands and improves its websites and its applications, or as legal requirements change, We may need to update this Privacy Notice. This Privacy Notice may be modified from time to time without prior notice. We encourage you to review this Privacy Notice on a regular basis for any changes. Rest assured, any changes will not be retroactively applied to personal data already collected, unless required by law.

CONTACT US

If you have any comments or questions or if you wish to access, correct, update or ask for a copy of personal information we hold about you, or if you have questions about JCG Marketing Group, Inc. privacy practices in general.

Please contact the Data Protection Officer (DPO) using the information provided below:

Email Address: dpo@jcgmarketing.com

Office Address: KM 19 East Service Road, Brgy. San Martin de Porres,
Sucat, Parañaque City 1700, Philippines